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CHES

Service Status

warn icon 4 ongoing outages
warn icon Warn
1Password icon
1Password

The fix for the identified 2FA issue is currently available in our Beta release, and planned to be deployed in our next Production release (8.12.4). In the meantime, the Sign-In attempts policy will remain disabled until we determine all areas where it is conflicting with 2FA.

Last update on

warn icon Warn
Microsoft Copilot (Microsoft 365) icon
Microsoft Copilot (Microsoft 365)

Title: Some newly licensed users may be unable to leverage any Microsoft 365 Copilot premium features in any Outlook client User impact: Users may be unable to leverage any Copilot premium features in any Outlook client. More info: This issue impacts Copilot premium features for newly licensed users that received licenses between February 3, 2026, and February 26, 2026, in the Outlook desktop client, Outlook on the web, and Outlook mobile. Current status: Following our deployed fix, the problems are no longer occurring for any user being assigned a new license. For affected users who received licenses during the window of impact, we're processing cached data while manually syncing user licenses to remediate the impact. We'll provide an estimated timeline for our remaining mitigations once it has become available. Scope of impact: This issue may impact newly licensed users in Europe or North America with licenses assigned between February 3, 2026, and February 26, 2026, who are attempting to use Copilot premium features in the Outlook client. This information may be updated as our investigation continues. Root cause: A caching issue is preventing licensing updates from being applied as expected and resulting in the impact. Next update by: Friday, February 27, 2026, at 12:00 AM UTC

Last update on

warn icon Warn
Zoom icon
Zoom

The service degradation affecting Hebrew offline transcription for Zoom Revenue Accelerator and Zoom Phone has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

Last update on

Monitors

1Password

Sign-in failure in some cases due to 2FA prompt not appearing

Microsoft Copilot (Microsoft 365)

Some newly licensed users may be unable to leverage any Microsoft 365 Copilot premium features in any Outlook client

Microsoft Fabric

Power BI has reenabled external email send functionality for limited set of customers on a case-by-case basis. If your tenant is still impacted and wish to request re-enablement, please generate a support request for assistance.Our engineering teams are continuing to monitor the situation and taking additional measures. Further updates that directly affect customers will be provided as they become available.

Zoom

Service degradation with Hebrew offline transcription for ZRA and Zoom Phone

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