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CHES

Service Status

down icon 3 ongoing outages
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1Password icon
1Password

We are continuing to monitor for any further issues.

Last update on

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Adobe Document Cloud icon
Adobe Document Cloud

Last update on

warn icon Warn
Microsoft Copilot (Microsoft 365) icon
Microsoft Copilot (Microsoft 365)

Title: Some users intermittently may be unable to run queries in Microsoft 365 Copilot and receive an error message User impact: Users intermittently may be unable to run queries in Microsoft 365 Copilot and receive an error message. More info: Users may receive an error that reads: "sorry, something went wrong." Current status: Our deployment monitoring is ongoing as our developed fix continues to saturate throughout the affected infrastructure. We'll aim to provide a timeline for this saturation process and full impact remediation by our next scheduled update. Scope of impact: This issue intermittently affects some users making requests in Copilot. This section may be updated as our investigation continues. Start time: Monday, April 13, 2026, at 12:00 AM UTC Root cause: Sustained pressure on a portion of infrastructure that handles Microsoft 365 Copilot queries is causing decreased service availability and resulting in impact. Next update by: Monday, April 20, 2026, at 9:00 PM UTC

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Monitors

1Password

SSO sign-in failing on some attempts for some users

Adobe Document Cloud
Microsoft Copilot (Microsoft 365)

Some users intermittently may be unable to run queries in Microsoft 365 Copilot and receive an error message

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